Header image of the in-house seminar «Intercultural Leadership | English» of the Management School St.Gallen.
Firmeninternes Seminar

Intercultural Leadership | English

Leading teams beyond borders

Different countries, different manners, different leadership: How to understand yourself and others better when leading internationally. How to succeed across cultures.
In times of global organizations and international workforces, gaining intercultural competencies will become a crucial requirement to succeed professionally. Leaders and project managers mingle with customers, partners and employees who expect fundamentally different outcomes from negotiations, cooperation and leadership behavior, team processes and human resource management. Being aware of these differences and handling them creatively often determines the success or failure of foreign operations. Through applied exercises, this training helps participants build awareness of their own cultural imprinting. By means of many international case studies the group reflects on how to collaborate with people from other cultures.

Conditions

The package includes a 2-day inhouse training undertaken at your site for up to 12 participants.

Customized program (2 days)

CHF 9'800 I EUR 9'600

Services included
Program tailored to your requirements: fine-tuning of the program with the trainer, event preparation and follow-up.

Please contact us for further information and your individual offer.

Target group

International leaders and employees who are in constant contact with colleagues and partners from foreign cultures or send staff abroad; who want to analyze and improve the impression they make and their performance in the international context; who want to understand their business partners from other cultures better; who want to gain intercultural competencies for unlimited management success.

Contents

Potential conflicts between culture and behavior | How does culture form our values, behavior, perception and communication? What does culture mean in times of globalization?

Perceptions and stereotypes | How do self-perception and social perception diverge? How can you handle your own and external stereotypes?

Different cultures, different ways | How do people from other cultures act? Understanding of hierarchy and rules, relationship management, verbal and nonverbal communication.

Intercultural communication | How do different communication cultures affect business life? What is so fascinating about collaboration with people from other countries? 

Satisfied and successful on an international level | International collaboration requires respect, humor and a number of useful strategies.

International teams | Being prepared for teamwork with international colleagues requires self-awareness and social awareness, the ability to develop relationships and understand different concepts of time, written and oral communication and conflict management.

International human resource management | How can international staff be integrated? What preparation do employees need for operations abroad? 

Negotiating internationally | How do you prepare for negotiating with international partners? How do argumentation, time management, contracts and social appearance differ? 

Leading internationally | How do you lead international staff? Despite different concepts of hierarchy and status, how can you live out an authentic leadership style?

Educating internationally | How are culture and learning connected? What factors are relevant for designing organizational education strategies (socialization, participation, motivation, identification, etc.)? 

Presenting internationally | What culturally specific expectations and behavioral patterns affect the audience? How can the character of the presentation (setting, length of lecture, discussion) be ideally matched to the cultural framework?

Applied learning | The topic is illustrated with applied exercises and simulations in which the participants’ individual problems are treated.

Brochures

IME

International Management Education

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Corporate Seminars

English version

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Leadership Development

Leadership Development Programs (English version)

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